Privacy Policy

Last updated: October 29, 2026

Who is responsible

Tilden Goods LLC, trading as Oak Street Books, 100 N Howard St Ste R, Spokane, WA 99201. Email [email protected], phone +1 (509) 202-8627.

What we collect

• When you order: your name, shipping and billing addresses, email address, phone number if you give one, and the items you bought.
• When you create an account: your email address and the password you choose, stored in hashed form.
• When you contact us: the content of your message and your email address.
• When you browse: your IP address, browser type, pages viewed and how you arrived at the site, through server logs and the analytics tools listed below.

Card numbers are entered on a payment form provided by Stripe and are not stored by us.

How we use it

To process and ship orders, send order and shipping emails, answer your messages, prevent fraud, keep accounts and our records, and understand how the website is used so we can improve it. If you have subscribed, we send occasional emails about new titles; every such email has an unsubscribe link.

Who we share it with

• Stripe, which processes card payments.
• The warehouses and carriers that pack and deliver your order (USPS, FedEx); they receive your name, address and the parcel details.
• Zoho, which hosts our email.
• Cloudflare, which protects and serves the website.
• Analytics and advertising services we may use: Google Analytics, Google Ads, Microsoft Clarity and Meta. They set cookies and receive page-view data as described in their own policies.

We do not sell personal information.

Cookies

The website uses cookies for the shopping cart, login, and analytics. You can block cookies in your browser; the cart and checkout need them to work.

How long we keep it

Order records are kept for as long as tax and accounting rules require, currently seven years. Account data is kept until you ask us to delete the account. Server logs are kept for 30 days.

Your choices

Email [email protected] to see, correct or delete the personal information we hold about you, or to opt out of marketing email. We respond within 30 days. Washington residents and residents of other states with privacy laws have the rights those laws provide.

Children

The website is not directed at children under 13 and we do not knowingly collect their information.

Changes

We will post any changes here and update the date at the top.